Privacy Policy

What we collect

When you sign up or contact us, you give us identification data such as your full name, date of birth and proof of identity, contact details such as your e-mail address, home address and phone number, and payment information. We also keep records of your e-mails and chats with our support team. While you use our services we collect technical identifiers such as your IP address, device ID and browser details, access logs and cookies. Payment processors and verification services sometimes send us data to confirm who you are.

Why we use it

We use your data to open and verify your account, process deposits, withdrawals and winnings, answer your support requests, keep our platform secure, meet our legal duties on fraud prevention and anti-money laundering, and support responsible gaming. We send promotions only if you opt in, and we publish a winning announcement only with your prior approval.

Who we share it with

We do not sell your personal data. We share it only with service providers such as payment processors, hosting providers and support tools, with legal and regulatory bodies when the law requires it, and in a business merger or acquisition. For anything else we ask for your explicit approval first. Your data may be processed in other countries, and we protect it to international standards wherever that happens.

How long we keep it

We keep your data only as long as legal duties, transactions such as withdrawals and disputes, and fraud prevention require. After that we securely erase or anonymise it.

Your rights

You can ask to see the data we hold about you, correct it, delete it where allowed, limit or object to how we use it, receive it in a portable format, and withdraw your consent at any time. Write to [email protected] and we will answer within the time the law requires.

Security and age

We use encryption for sensitive transactions, firewalls, intrusion detection, regular vulnerability checks and strict staff access. Our casino is meant for adults of legal gambling age only, and we do not knowingly collect data from anyone younger. If you think we hold such data, tell us straight away.